In his Interim Report, Commissioner Hayne rejected claims that misconduct in the financial services sector was the fault of 'a few bad apples' and did not raise 'broader or systemic concerns. This Insight considers what can and should be done about such systemic issues. ...

Proposed changes to the FSC Life Insurance Code designed to improve standards in product design sales underwriting customer service complaints and claim handling are afoot and the deadline for comments is fast approaching ...

The Australian Financial Complaints Authority AFCA the new one-stop-shop for resolving financial complaints has had a very busy first six months of operation ...

On 8 May APRA released its answers to some frequently asked questions about the Protecting Your Super changes I would politely suggest that the questions asked and answered by APRA make up a fairly small subset of the questions that are in fact being asked in some cases very frequently about the PYS ...

Has talk of a royal commission turned the ASIC Capability Review into an unlikely catalyst for an enhanced enforcement agenda With Labor pushing hard for a royal commission into the banking and financial services industry and an election looming the Government moved swiftly to announce broad reform ...

ASIC and APRA often cop flak from various quarters including from us and so today for something different we train our sights on the Financial Conduct Authority in the UK What the FCA has said about providing personal advice to retail clients is interesting debatable and likely to induce a strong ...

The Productivity Commission has released an issues paper inviting submissions on the criteria that should be used to assess the efficiency and competitiveness of Australias superannuation system This will be of interest not only to superannuation trustees but also to service providers including fund ...

ASIC is consulting on a new regulatory guide for providers of digital financial product advice or robo-advice The regulatory guide is intended to help new entrants and existing Australian financial services licence holders For new entrants and licensees needing a reminder there is a nice summary of ...

In its response to the capability review into ASIC the Federal Government has made a commitment to accelerate the implementation of a product intervention power for ASIC and the product design and distribution obligations for the financial services industry but it left to one side some other ...

Going into the 2013 election the present Government promised a review of the regulatory framework for retirement income streams Today the Government finally released its report It has been a long time coming And while the main outcome - a new category of tax effective pensions and annuities - will ...